Lacuna Labs

Lacuna CRM

A CRM your team opens already knowing what to do

Built for export teams working trade-show data. Multi-tenant, role-based, and delivered with your purchased exhibitor lists loaded — not an empty shell you have to fill.

1

Start every morning knowing who to call

The Today board opens with tasks due now — overdue in red — plus your 30-day activity chart and how your portfolio is tagged. No digging, no setup: the first screen is the day's plan.

Today board with tasks due today, 30-day activity chart and company tag distribution
2

Your market, already segmented

Companies arrive grouped by trade show and country. Filter by potential, stage or last activity; tag a company HIGH, MID, LOW or Customer with one click, straight from the list.

Company list with fair cards, country filters, status and potential tags
3

One card holds the whole relationship

Every company keeps its full history: contacts, conversations, documents and private notes. Phone and email are click-to-act; the map pin opens the address.

Company card with contact details, tabs for contacts, conversations, documents and notes
4

Logging a call takes ten seconds

Called, emailed, sample sent, proforma out — one tap each. Set the next-step date and it becomes a task that surfaces on the Today board. That's how follow-ups stop slipping.

Activity logging form with type buttons, process tag and next-step date picker
5

Nothing sits forgotten

The neglect radar lists every company untouched for 30, 60 or 90 days — most neglected first. Managers see it per rep; reps see it before the manager does.

Neglect radar report listing companies untouched beyond a threshold
6

Booth leads, captured before you fly home

Photograph the business cards you collected, upload them in bulk, and the scanner extracts names, emails and phones. You approve each one before it becomes a contact.

Business card scanner tab with uploaded cards and extracted fields

Built on boring, solid ground

Isolated by design

Every customer's data lives behind database-level row isolation — not an application-side filter someone can forget.

Nothing gets lost

Records are archived, never deleted. Who did what, and when, stays traceable — the audit trail is built in.

No invented data

A field missing at the source stays empty. Counts you see are real counts; unassessed is shown as unassessed, never as negative.

See it with your own trade show's data

Tell us which show you're targeting. We'll set up a walkthrough with real exhibitor data for that event — not a canned demo.

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